User Feedback :: Getting Onboard



As a new user, albeit frustrated there for a while, I fully understand privacy and time constraints.  I also appreciate all the time the developers, John and Robert have put into this distro for the FREE use of others.  Many others from the looks of it.  As I understand it, a user spied the frustrated posters, me included over on LinuxQuestions and let someone know over here.  I must say that the problem was resolved extremely quick, between the time the kind user posted that he had notified someone over here and the time I received an email from Robert with the problem solved.  I think that whatever the answer, it should be determined by John and Robert because it's their time that we're borrowing.  I appreciate EVERYONE who takes the time to respond to the same old questions from new users such as myself, no doubt you'll be seeing a lot of me here as I am able to learn more.  But until I'm paying John and Robert for their time as developers and supporters, I'll take what I can get, at their leisure.  I think that's only fair.
A big 'Thanks' to John for enabling my access to the forum.

original here.