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Topic: how to set up cable modem?, networking question< Next Oldest | Next Newest >
Randux
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Posted: Feb. 01 2006,23:50 QUOTE

I can see the home page of my backbone provider from the web browser.  This is exactly what happens if I open a browser in Windows but haven't "dialed" my ISP.  So I don't think the problem is hardware- it's simply understanding how to set up the "dialer" for cable.  The connection to the cable provider is working, from my pc, through the cable modem.  The question now is how I tell my cable provider to gateway me to my ISP.

Maybe all of these distros just don't work with cable modems? It's not PPPOe, and it's not PPP.  Maybe it's something no one tried to support.
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doobit Offline





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Joined: July 2005
Posted: Feb. 02 2006,13:34 QUOTE

That sounds like a typical point-to-point connection. If you can see theprovider's sign-in page, then you just need to find out how to send them your login information. I have not tried this with mine because my provider uses my modem's MAC address and IP as the login information, so I don't need to sign in everytime. I would call your provider and ask them for a suggestion at this point, because you are connecting to them, just not able to get past their internet gateway.

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Randux
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Posted: Feb. 02 2006,15:47 QUOTE

I think the mystery is solved, except that I still can't get it to work.  I need to use VPN, as I mentioned in an earlier post.  I need to install and configure a VPN client because of the way these brain surgeons set things up over here.

I found some scripts which are supposed to work but I couldn't install or customize them properly because of my complete lack of knowledge of linux.  I think the guy who wrote those scripts made assumptions about the directory structure that are not true on any of the distros I've tried to run them on.  The scripts are from one of my two ISPs but I configured both connections identically except for IP, userid/pwd so they should work in both places.  I'm hoping someone can help me with this or also I found something that sounds good on
http://pptpclient.sourceforge.net/
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Randux
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Posted: Feb. 02 2006,18:28 QUOTE

I found from our linux user group that we can ask (insist :cool:  ) that the cable provider use DHCP to gateway us to the ISP like everywhere else in the world. They did not want to admit it but I got him to say it at the end of the phone call. So now I am waiting for those guys to make my life easy and I won't have to learn how to set up VPN on 10 different live distros.
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Randux
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Posted: Feb. 02 2006,20:37 QUOTE

> I would call your provider and ask them for a suggestion at this
> point, because you are connecting to them, just not able to get
> past their internet gateway.

You should have heard this conversation.  It went something like this:

Me: "I would like you to gateway me directly to ISP xxx using DHCP."

Them: "I'm sorry, we have nothing to do with it."

Me: "You guys are my cable provider, right?"

Them: "Yes, but it's up to the ISP.  You got to our web page, that's all we can do.  The ISP does the rest."

Me: "No.  I got to your web page, and you decide where to route me.  Do you think the ISP comes to get me?"

Them: "I'm sorry, we've done all we can, you got to our web page- your modem is working, there isn't anything we can do.  We don't support linux and you are simply not going to be able to surf without a dialer."

Me: "You guys are in the middle, I come to you first, and then you send me to them.  How do you think the ISP knows what to do?"

Them: "Ok, then tell them you want to surf without a dialer.  If they approve it, we will do it for you."

:angry:
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